Here you will find a list of questions and answers that may arise during your shopping experience with us. Our goal is to provide you with the information you need in a clear and concise manner so that you can enjoy a hassle-free shopping experience. If you have any additional questions, please feel free to contact our customer service team. We are here to help!
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1. What is the scope of Reysan Atlantic's product range?
Reysan Atlantic offers a wide range of products related to safety and occupational protection, including Personal Protective Equipment (PPE), disposable clothing, detectables, workwear, safety footwear, meat machinery, measuring devices, safety and hygiene, storage, and cleaning. We have over 5000 items in our catalogue to meet the most demanding needs of the industry.
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2. What kind of quality do your products offer?
Reysan Atlantic evaluates each manufacturer to ensure that our customers receive the best quality products and first-class service. Each year, we identify a small group of manufacturers who have demonstrated exceptional service and quality products that we call our Featured Manufacturers, such as: Showa, Dick, Stahlnetz, Schlachthausfreund, MTS, Dyson, Panter, 3M, Dräger, Uvex, Niroflex, Vikan... Additionally, we have our own brand, SUREY PACIFIC, which offers a wide range of products.
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3. What are the SUREY PACIFIC brands and what range of products do they offer?
- SUREY TECH: disposable clothing and other items.
- SUREY WEAR: workwear.
- SUREY PROTECT: masks and balaclavas with masks.
- SUREY GLOVES: disposable gloves.
- SUREY FOOTWEAR: occupational safety footwear.
- SUREY CLEAN: hygiene, cellulose, soaps.
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4. What are the benefits of shopping online with Reysan Atlantic?
By shopping through our online platform, users can benefit from a special 2% discount. Additionally, we offer a secure purchasing process with Extended Validation (EV) SSL certificate, multiple payment options tailored to each customer's needs, and the possibility of product returns.
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5. Since when has Reysan Atlantic been operating in the online market?
Reysan Atlantic has been selling online since 2008, establishing ourselves as a trusted company in online sales of workwear, safety footwear, disposable clothing, protective gloves, Personal Protective Equipment (PPE), hygiene products, industrial furniture, cutlery, and industrial supplies.
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6. How can I ensure the security of my online purchase?
Our online platform is strongly secured with an Extended Validation (EV) SSL certificate, ensuring protection of browsing, the purchasing process, and user data storage against potential threats. Additionally, our address bar always starts with HTTPS, indicating a secure environment.
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7. What options do I have if I need to return a product?
We offer the possibility of product returns, allowing the customer to replace it with another item or receive a refund. We want to ensure that our customers are satisfied with their purchase and are committed to providing excellent customer service.
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8. Can I leave a review about the products?
Yes, within each product on our online platform, users can see if any other user has left a review. Additionally, they have the option to write their own review about the item, sharing their experience to help other users in their purchasing decision.